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Amendments to the Australian Consumer Law – Part 2

The Australian Consumer Law (ACL) includes national unfair contract terms laws covering standard form consumer and small business contracts, a national law guaranteeing consumer rights when buying goods and services, penalties, enforcement powers and consumer redress options. In 2020 the Federal Government passed amendments to the ACL, which will see changes to some key areas …

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Spectrum Speaks – Volume 4

Spectrum Lawyers and Spectrum Coach have joined forces offering builders and contractors the unique opportunity to receive a full spectrum of services from sales & marketing; home designs; business coaching; operations, and legal advice all in one. To keep you up to date on everything happening in the industry, they have developed Spectrum Speaks. This …

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Amendments to the Australian Consumer Law – Part 1

The Australian Consumer Law (ACL) sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service.In 2020 the Federal Government passed amendments to the ACL, which will see changes to some …

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Building disputes and measuring damages

In building disputes, the question of how to appropriately measure damages is often a point of contention. The courts have considered this issue in this context and have generally found that damages are to be measured by either the diminution in value or the cost of the ‘reasonable and necessary’ expenditure to rectify the defective …

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The zones of emotional regulation

Recently, Seven News aired a story about a family with an autistic child, who received a letter in their letterbox from their neighbour complaining about noise. The “noise” they were complaining about was the screaming of their autistic child. Noise sensitivity, emotional regulation and non-verbal communication are difficulties people with autism deal with every day. …

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But I didn’t intend for my promotion to be misleading

Knowing your audience is critical when developing your marketing messages. Consider the knowledge levels of an investor purchasing his fifth property vs a first home buyer who isn’t familiar with the building process at all. The savvier your audience, the more likely they are to really understand what you are saying in your advertisements. Whilst …

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